Safe Sport

We believe that everyone in the sport has the right to enjoy the sport at whatever level or position they participate. Athletes, coaches, officials and volunteers have the right to participate in a safe and inclusive training and competitive environment that is free of abuse, harassment or discrimination.​​

Racquetball Canada is committed to a Safe Sport Framework that is led by PREVENTION, enhanced by EDUCATION and has a REPORTING process. Racquetball Canada’s Safe Sport Framework is supported by a strong set of policies including:

Our Actions

We continue to take action to protect those involved in racquetball and encourage all clubs, facilities, provincial associations and tournament organizers to do the same.

  • We have adopted the Universal Code of Conduct to Prevent and Address Maltreatment in Sport (UCCMS). The UCCMS is the core document that sets harmonized rules for conduct and behaviour to advance a respectful sport culture that delivers quality, inclusive, accessible, welcoming, and safe sport experiences. All those who become registered participants in Racquetball Canada activities are required to agree to adhere to the UCCMS, as well as the policies of the organization.
  • We have adopted the Canadian Safe Sport Program (CSSP), which is in effect as of April 1, 2025. Through the CSSP Rules, Sport Integrity Canada independently administers the Universal Code of Conduct to Prevent and Address Maltreatment in Sport (UCCMS) for federally funded, national-level sport organizations by receiving and responding to reports of prohibited behaviour, and by developing and carrying out education, prevention, and policy activities.
  • We are guided by a robust set of Safe Sport policies.
  • We have taken the  Responsible Coaching Movement pledge.
  • We engage an Independent Third Party Case Manager (ITP) to facilitate complaints that don’t fall within the jurisdiction of the Canadian Safe Sport Program (CSSP)

Further information about each of the protections we have in place can be found in the Safe Sport sections of our website.

Marketing & Communication

Website Platform​

We have an integrated national website platform that makes it easy to share information and helps ensure all Provincial Associations have a strong web presence. Provincial Associations using the platform include Racquetball BC, Saskatchewan Racquetball Association, Racquetball Manitoba, New Brunswick Racquetball, Racquetball Nova Scotia, Racquetball PEI, Racquetball Newfoundland and Labrador.​

Tournament and Events Website​

In addition to our website framework, we have a dedicated platform used for all sanctioned tournaments and events including athlete, coach and officials programs. Ranking and membership are also components of the site. All provinces have access to the Tournament and Events site. 

Social Channels​

We actively engage our members and those interested in the sport on most social media platforms and we’re working to build our presence on others including YouTube, TikTok and LinkedIn. Although we have had a YouTube channel for a few years, we have just recently begun to build content and attract subscribers. ​

Racquetball Canada News​

All members are given the opportunity to opt in to received up to date news via email from Racquetball Canada when they purchase their membership. Non-members can also subscribe. This is done using an email platform and mailings include press releases about accomplishments, updates and information about opportunities for those involved with the sport.​

All news items are also posted on the home page of our website and shared through our social channels.

Official Spokespeople & Media Relations​

Racquetball Canada’s President & Executive Director are the people who are authorized by the Board to speak on behalf of the organization. Media inquiries are channeled through our Director of Communications.

Insurance

We have partnered with AJ Gallagher Canada Limited to provide a comprehensive insurance program for its members, Board of Directors, volunteers and staff.

Provincial Associations and Clubs can access the insurance program through us for their association and their membership. Inquiries about coverage and cost should be directed to our Executive Director.

Liability Insurance

Our insurance program provides liability insurance for registered members but only with respect to sanctioned and supervised competitions and practices, including instructional programs and demonstrations organized and administered by Racquetball Canada that take place within Canada.

We also provide liability insurance for Directors and Officers, Executives, Employees and Volunteers.

Sport Accident Insurance​

Our insurance program also provides Sport Accident Insurance for registered members including participants, managers, coaches, directors, officials and trainers. The Sport Accident Insurance provides coverage for “out of pocket medical expenses” due to an

insured member who has sustained an injury while participating in a sanctioned Racquetball Canada activity. The coverage is applicable in Canada only and is secondary to any other government or private health insurance plan.​

Highlights of Sport Accident Insurance​

  • Dental Accident Reimbursement up to $10,000​
  • Medical Expense Reimbursement up to $15,000​
  • Aggregate Limit Payable for any one accident is $1,000,000​

 

AJ Gallagher must receive notification of your accident within 30 days of it occurring and claims including the Sport Accident Claim Form and Physician Statement must be submitted within 90 days.

Membership

We have a national membership program for participants. One membership gives membership in both Racquetball Canada and the provincial association. ​

Those joining have a choice of three membership levels tailored to fits the needs of those engaging in the sport at the community, provincial and national level. Memberships can be upgraded at any time during the season.